Refund Policy

Last Updated: November 25, 2025

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all new purchases of GlobalTimeTablePro. If you are not satisfied with our software within 30 days of purchase, you may request a full refund.

Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

  • Request must be made within 30 days of original purchase date
  • You must be a first-time purchaser (no previous subscriptions)
  • The software was purchased directly from GlobalTimeTablePro
  • You provide a brief reason for the refund request

Non-Refundable Items

The following items are not eligible for refunds:

  • Renewal subscriptions (only new purchases qualify)
  • Purchases made more than 30 days ago
  • Purchases made through third-party resellers
  • Additional services or customization fees
  • Training or consultation fees

How to Request a Refund

To request a refund, please follow these steps:

  1. Email our support team at globaltimetablepro@gmail.com
  2. Include your order number and account email
  3. Provide a brief explanation of why you're requesting a refund
  4. Our team will review and respond within 2-3 business days

Refund Processing

Once your refund request is approved:

  • Refunds are processed within 5-7 business days
  • Funds will be returned to your original payment method
  • Your license will be deactivated immediately
  • You will receive a confirmation email when the refund is processed

Partial Refunds

In certain situations, partial refunds may be granted:

  • For technical issues that cannot be resolved
  • For unused portions of annual subscriptions (pro-rated)
  • At our sole discretion for exceptional circumstances

Chargebacks

We encourage you to contact us directly before initiating a chargeback. Chargebacks filed without first contacting our support team may result in permanent account suspension and legal action to recover costs.

Changes to Refund Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.

Contact Us

For refund requests or questions about this policy, please contact us at globaltimetablepro@gmail.com